
Frequently Asked Questions
Will my teapot travel safely?
Will my teapot travel safely?
We know how important safe delivery is, especially with glass. That’s why we use our priority shipping, specifically tailored for fragile goods. Every teapot is securely cushioned and carefully packed to prevent damage in transit. You can trust it’ll arrive in perfect condition, ready for its first brew.
Is it compatible with every type of tea?
Is it compatible with every type of tea?
Yes, our teapot works beautifully with most types of tea, from loose-leaf blends to herbal infusions. That said, we recommend avoiding extremely fine teas (like powdered or dust-grade leaves), as they can clog the built-in strainer. If it does happen, no worries, just rinse it by pouring water through the strainer while holding it upside down. It’s a quick and easy fix to keep your brew flowing smoothly.
It is safe for boiling water?
It is safe for boiling water?
Our teapots are crafted from high-quality, heat-resistant glass, built specifically for hot brewing. No need to worry when you’re pouring in boiling water, our teapot is designed to handle the heat safely and effortlessly.